Privacy Policy

 

1. Overview
   This Privacy Policy describes how JBKITS collects, uses, and shares your personal information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Personal Information We Collect
   When you visit our website, we may collect the following information:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment details

• IP address

• Device information such as browser type and operating system

• Website activity including pages viewed, time spent, and interactions

3. How We Use Your Information
   We use your personal information to:

• Process and fulfill orders

• Communicate with you regarding your order

• Provide customer support

• Improve our website and user experience

• Detect and prevent fraud

• Deliver marketing and advertising

4. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. These technologies help us understand how users interact with our website and allow us to optimise our services and marketing. You can disable cookies through your browser settings, however this may affect your experience on our site.

5. Advertising and Pixels
   We use third party advertising tools including:

• Meta (Facebook and Instagram Pixel)

• TikTok Pixel

These tools may collect information about your activity on our website, including:

• Pages you visit

• Products you view

• Actions you take such as adding to cart or purchasing

This information is used to:

• Deliver targeted advertisements

• Measure advertising performance

• Improve marketing campaigns

6. Sharing Your Information
   We may share your personal information with third parties to help us operate our business, including:

• Shopify (our ecommerce platform)

• Payment processors

• Shipping providers

• Advertising platforms

We only share information necessary to provide these services.

7. Data Retention
   We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

8. Your Rights
   Under Australian Consumer Law and privacy principles, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal information where applicable

To make a request, contact us using the details below.

9. Data Security
   We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

10. International Users
    As we ship worldwide, your information may be transferred and processed outside of Australia.

By using our website, you consent to this transfer.

11. Changes to This Policy
    We may update this Privacy Policy from time to time.

Changes will take effect immediately upon being posted on this page.

12. Contact Information
    If you have any questions about this Privacy Policy or your personal information, you can contact us at:

jbkitsofficial@outlook.com