Return Policy

1. Overview
   This Refund Policy outlines the conditions under which JBKITS provides refunds or store credit.

By placing an order, you agree to the terms outlined below.

 

2. No Returns Policy
   We operate a strict no returns policy.

This means we do not accept returns for:

• Change of mind

• Incorrect size selection

• Personal preference

Please ensure you review product details carefully before placing your order.

3. Damaged or Faulty Items
   If your item arrives damaged or faulty, you may be eligible for:

• A full refund, or

• Store credit

To request this:

• Contact jbkitsofficial@outlook.com

• Provide clear photo or video evidence of the issue

Requests must be made within a reasonable timeframe after delivery.

All claims are subject to review and approval.

4. Non Eligible Refunds
   We do not offer refunds or replacements for:

• Incorrect size chosen by the customer

• Delays caused by shipping carriers or customs

• Orders where incorrect shipping information was provided

• Minor variations in colour or design due to screen or manufacturing differences

5. Order Cancellations

• Orders cannot be cancelled once they have been placed

• Please ensure all details are correct before completing your purchase

6. Processing Refunds

• Approved refunds will be issued to the original payment method or as store credit

• Processing times may vary depending on your payment provider

7. Australian Consumer Law
   Nothing in this policy excludes or limits your rights under Australian Consumer Law.

You may be entitled to a replacement or refund for a major failure.

8. Contact Information
   For any refund or order-related inquiries:

jbkitsofficial@outlook.com