Shipping Policy
-
Overview
This Shipping Policy outlines how orders are processed, shipped, and delivered by JBKITS.
By placing an order, you agree to the terms outlined below.
-
Processing Time
-
Orders are typically processed within 1 to 3 business days
-
Processing time may be longer during peak periods, promotions, or high demand
-
Orders are not processed on weekends or public holidays
-
Shipping Times
We ship worldwide.
Estimated delivery times:
-
Australia: 10 to 15 business days
-
International: 5 to 10 business days
Please note:
-
Delivery times are estimates only and are not guaranteed
-
Delays may occur due to customs, shipping carriers, or high order volumes
-
Shipping Costs
-
Shipping costs are calculated at checkout where applicable
-
Any free shipping promotions will be clearly stated on the website
-
Order Tracking
-
Tracking information will be provided once your order has been shipped
-
It may take a few days for tracking updates to appear after dispatch
-
Customs Duties and Taxes
-
International orders may be subject to customs duties, taxes, or import fees
-
These charges are the responsibility of the customer
-
JBKITS is not responsible for any additional charges applied by customs authorities
-
Delays and Lost Packages
JBKITS is not responsible for delays caused by:
-
Shipping carriers
-
Customs processing
-
Incorrect shipping information provided by the customer
If your package appears lost, please contact us and we will assist where possible.
-
Incorrect Address
-
Customers are responsible for providing accurate shipping information
-
We are not responsible for orders shipped to incorrect addresses provided at checkout
-
Orders cannot be changed or cancelled once placed
-
Damaged Items
If your item arrives damaged or faulty:
-
Contact jbkitsofficial@outlook.com
-
Provide photo or video evidence
You may be eligible for a replacement, refund, or store credit.
-
Contact Information
For any shipping-related questions:
