Shipping Policy


  1. Overview
    This Shipping Policy outlines how orders are processed, shipped, and delivered by JBKITS.

By placing an order, you agree to the terms outlined below.

  1. Processing Time

  • Orders are dispatched within 1–4 business days. This processing and dispatch time is included in the estimated 7–15 business days from ordering to delivery.

  • Processing time may be longer during peak periods, promotions, or high demand

  • Business days exclude weekends and public holidays. Orders are not dispatched on these days.

  1. Shipping Times
    We ship to Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Poland, Portugal, Singapore, South Korea, Spain, Sweden, United Arab Emirates, United Kingdom and United States. We do not currently ship worldwide. Only supported destinations are available at checkout.

Estimated delivery times:

  • Australia: estimated delivery in 7–15 business days from ordering, including processing. Orders are dispatched within 1–4 business days.

  • International: estimated delivery in 7–15 business days from ordering, including processing. Orders are dispatched within 1–4 business days.

Please note:

  • Delivery times are estimates only and are not guaranteed

  • Delays may occur due to customs, shipping carriers, or high order volumes

  1. Shipping Costs

  • Tracked shipping is free on every order to our supported destinations, with no minimum spend

  • International customs duties, taxes and import fees may still apply as described below

  1. Order Tracking

  • Tracking information will be provided once your order has been shipped

  • It may take a few days for tracking updates to appear after dispatch

  1. Customs Duties and Taxes

  • International orders may be subject to customs duties, taxes, or import fees

  • These charges are the responsibility of the customer

  • JBKITS is not responsible for any additional charges applied by customs authorities

  1. Delays and Lost Packages
    JBKITS is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Incorrect shipping information provided by the customer

If your package appears lost, please contact us and we will assist where possible.

  1. Incorrect Address

  • Customers are responsible for providing accurate shipping information

  • We are not responsible for orders shipped to incorrect addresses provided at checkout

  • Orders cannot be changed or cancelled once placed

  1. Damaged Items
    If your item arrives damaged or faulty:

You may be eligible for a replacement, refund, or store credit.

  1. Contact Information
    For any shipping-related questions:

jbkitsofficial@outlook.com